Don’t Sell. Educate.

I attended a conference in Seattle mid-October. One of the highlights was listening to Hans Melotte, the Executive Vice President of Supply Chain at Starbucks. He is kind, warm, fun and charming. He’s also very strategic and forward thinking. He believes in partnerships and value over price. Melotte was asked how his procurement team innovates.…

On Dealing With Vicious Sales Cycles

I have lots of friends in sales.  They sell everything from merchandise (cars) to services (staffing events) to ideas (data analytics). Communicating with my friends in different industries gives me incredible insight:  I am able find commonalities in the various business settings that weave a strand of competence and success across all industries, including mine.…

Heroes

I started in the print industry ten years ago. I was full of energy and enthusiasm. Have bachelor’s degree, will travel. I was soon hired by Golden Pacific Systems. It didn’t take me long to discover that I would to die of boredom if something weren’t done to liven up my job.  And I wanted…

Intrinsic Rewards

“When you cease to make a contribution, you begin to die.” — Eleanor Roosevelt Each semester I speak to Sonoma State University’s (SSU) Finance Club. In my  seminar, I encourage the students to get involved in their communities.  I want them to not only see the value of helping others, but I want the students…